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常见问题

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How to start a Phileas®?
  Starting a disinfection programme is quick and easy, Phileas® units are easy to move and programming is intuitive. Enter the volume of the area to be decontaminated, the desired dose, the contact time and the number of disinfection cycles. A delay time allows you to leave the room, if the programming has not been done remotely via the MyPhileas application.
  The Phileas® device checks the liquid supply before starting the cycle and sends a notification immediately if necessary, to avoid a stop in the middle of the cycle.
  The MyPhileas application keeps track of all the information related to the diffusion for complete traceability.

Why a 7.4% biocide?
  The MicroDrop Technology allows a very fine micro-droplet mist (5-10µm), covering the surfaces in a complete and homogeneous way. This distribution is the first guarantee of effectiveness.
  The effectiveness of Devea solutions is validated by the Marketing Authorisation, beyond the EN 17-272 compliance. Do not hesitate to contact us to ask for our results!
  A 7.4% biocide also means that the total H₂O₂ concentration during the contact phase is relatively low, so the ventilation phase is shorter, and the activity resumes much more quickly than with a highly concentrated biocide.
  Finally, the advantages of a biocide with a concentration below 8% are numerous: no risk of corrosion, no classification for transport, less risk for users, etc.

Can disinfection with Phileas® biodecontaminate up to log 6?
  Our Phileas® / O2SAFE solutions are validated according to the EN 17-272:2020 standard up to log₁₀ 4 or 5 depending on the micro-organisms and the target industries.
  By refining the diffusion parameters, we validate diffusion cycles up to log₁₀ 6 in the most difficult conditions of our partners (loaded airlock or isolator, delicate site configuration, specific micro-organisms, etc.). Validations are carried out with bacterial biological indicators of Geobacillus stearothermophilus or bacteria or viruses specific to production sites. Do not hesitate to consult us about your specific requirements!

Should Phileas® be positioned in a corner of the room? Are additional fans needed?
  In the head of the Phileas® module, the biocide liquid is centrifuged by the rotating disc at high speed and propelled by centrifugal force to the sides. The fan in the Phileas® diffusion head pushes the micro-droplets upwards. At the exit of the disc, we thus observe a 180° diffusion. The Phileas® device can thus be placed on the floor in the centre of the room.
  As the fog is cold, it will not stagnate in the room or space, but will be distributed naturally and homogeneously, without the need for additional stirring. The same applies to large rooms or multi-room spaces with open doors.

What precautions should be taken when launching a DSVA?
  The operation of the Phileas® devices is simple and intuitive. Nevertheless, biodecontamination is a crucial and delicate step, and some points should be kept in mind:
    handle the biocide carefully, when filling the canister, transporting the canister and the Phileas® (see safety sheet)
    make sure that the Phileas® device is placed in the right position for good dispersion of the mist
    stop the ventilation of the treated area before the diffusion, then put it back on after the contact phase for a sufficient ventilation (<1ppm before the activity resumes)
    communicate about a disinfection in progress to other users of the area

Are Phileas® devices and biocides allowed?
  The biocides offered by Devea comply with the European regulation (EU) BPR 528/2012.
  Our Phileas®/O2SAFE solutions are compliant with the latest EN 17-272 standard (2020 version).
  Compliance is necessary but not sufficient, a Marketing Authorisation is mandatory. The ANSES (for France) validates the homogeneity of the fog and the efficiency of the proposed device / biocide couples. Devea was the first actor to obtain this AMM in 2019 (FR-2019-0071).
  For more information on the DSVA regulatory framework, please read our expert interview.

How to optimise the battery (Phileas® Genius, 15 and 25)?
  The Phileas® Genius and Phileas® 25 models are battery and mains operated, the Phileas® 15 model is exclusively battery operated. Optimising battery life is both an economic and an environmental issue.
  A battery that is used very often naturally degrades, but a battery that is rarely used also loses its durability.
  If you think you won’t need to use your device for another 3 months, remember to recharge the battery regularly. If your battery is completely empty, recharge it for 48 hours before using it again.
  As a reminder, a battery that has not been used or recharged within 3 months becomes unusable.
  When using Phileas® Genius after a storage period, remember to check that the battery is working properly by switching on the device: Select Disinfection and press OK.
  If the battery charge is less than 50%, the message “low battery” appears on the diffusion confirmation screen.
  You can check the device’s battery charge level in the “information” menu, using the “i” button on the keypad, and the “down” arrow.
  Maximum charge level will be reached between 2hr 30 and 3hr maximum.
  Remember to disconnect your battery if you’re flying!

What to do with the Phileas® mailing card?
  Keep it! We strongly advise you to keep the box and the foams to safely return your Phileas® device for annual maintenance.

A specific question?
  Contact us

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如何启动 Phileas®?
  启动一次消毒任务的方式简单快捷,Phileas® 设备易于移动,程序直观。输入需消毒区域的体积、所需剂量、接触时间和消毒循环数。如果没有通过 MyPhileas 应用程序进行远程执行,则可以通过设定延迟时间离开房间。
  Phileas® 设备在循环开始前会检查液体供应情况,必要时会立即发送通知,以避免在工作周期中途停止。
  MyPhileas 应用程序可跟踪与扩散有关的所有信息,以实现完全的可追溯性。

为什么使用 7.4% 的消毒剂?
  微滴技术可以产生非常细的微滴汽雾(5-10 微米),完全均匀地覆盖表面。这种分布性是杀菌效果的首要保证。
  除符合 EN 17-272 标准外,Devea 解决方案的有效性还通过了上市许可的验证。如需了解我们的结果,请随时与我们联系!
  7.4% 浓度的消毒剂还意味着接触阶段的 H₂O₂ 总浓度相对较低,因此通风阶段较短,与高浓度消毒剂相比,工况复原更快。
  最后,浓度低于 8% 的消毒剂有很多优点:无腐蚀风险、无需分类运输、用户风险低等。

使用 Phileas® 进行消毒时,生物去污能力可以达到 log₁₀ 6 吗?
  我们的 Phileas® / O₂SAFE 解决方案已通过 EN 17-272:2020 标准验证;根据微生物和目标行业的不同,最高可达到 log₁₀ 4 或 5。
  通过改进扩散参数,我们可以在合作伙伴最严格的条件下(有荷载气闸或隔离器、脆弱的现场配置、特定微生物等)通过高达 log₁₀ 6 的扩散循环验证。使用嗜热地杆菌(或生产现场特有的细菌或病毒)细菌生物指标进行验证。请随时向我们咨询您的具体要求!

是否应将 Phileas® 放在房间的角落?是否需要额外的风扇?
  在 Phileas® 模块的顶部,消毒剂液体被高速旋转的圆盘离心,并在离心力的作用下被推向两侧。Phileas® 扩散头中的风扇将微滴向上推动。在圆盘的出口处,我们可以观察到 180° 的扩散。因此,可以将 Phileas® 设备放在房间中央的地板上。
  由于雾是冷的,它不会在房间或空间中滞留,而是会自然、均匀地扩散,无需进行额外(空气)搅拌。这同样适用于大房间,或已敞门的多房间空间。

在启动 DSVA 时应采取哪些预防措施?
  Phileas® 设备的操作简单、直观。然而,生化消毒是一个关键而脆弱的步骤,应注意以下几点:
    在填充、运输储罐和 Phileas® 时应小心处理消毒剂(参见安全清单)
    确保 Phileas® 设备放置在正确位置,以实现雾的良好扩散性
    在扩散前停止待处理区域的通风,然后在接触阶段结束后恢复通风,以获得足够的换气量 (在活动恢复前应小于 1ppm)
    向该区域的其他使用者通报正在进行的消毒工作

Phileas® 设备和消毒剂是否被允许使用?
  Devea 提供的消毒剂符合欧洲法规 (EU) BPR 528/2012。
  我们的 Phileas®/O₂SAFE 解决方案符合最新的 EN 17-272 标准(2020 版)。
  仅符合标准是不够的,(消毒剂)还必须获得上市许可。ANSES(法国)验证了雾气的均匀性和所申请的设备/消毒剂组合的有效性。Devea 是第一个在 2019 年获得该 AMM 的公司(FR-2019-0071)。
  有关 DSVA 监管框架的更多信息,请阅读我们的专家访谈。

如何优化电池(Phileas® Genius/15/25)?
  Phileas® Genius 和 Phileas® 25 型号既可使用电池,也可以使用电源供电;Phileas® 15 型号则只能使用电池。优化电池寿命既是一个经济问题,也是一个环保问题。
  经常使用的电池会自然损耗,但很少使用的电池也会损失持久性。
  如果您认为 3 个月内不需要使用设备,请记得定期为电池充电。如果电池电量已完全耗尽,请在再次使用该设备前先充电 48 小时。
  需要注意的是,3 个月内未使用或充电的电池将无法使用。
  在存放一段时间后使用 Phileas® Genius 时,请记得打开设备检查电池是否正常工作:选择“消毒”并按“确定”键。
  如果电池电量不足 50%,扩散确认屏幕上将显示“电池电量低”信息。
  您可以使用键盘上的“i”键和“向下”箭头在“信息”菜单中查看设备的电池电量。
  充电将在 2 小时 30 分至 3 小时左右可达到最大电量。
  如果您正在乘机,请记得取下电池!

如何处理 Phileas® 邮寄卡?
  请保留它!我们强烈建议您保留盒子和填充泡沫,以便安全地将您的 Phileas® 设备送回进行年度维护。

有具体问题?
  请联系我们